Will I have to pay for tax or customs on my order?
The tax you pay will depend on where your package comes from. The value of your item(s) dictates when they need to be paid.
Purchasing an item in your country
When purchasing domestically, taxes are usually paid at checkout and will be included in your purchase breakdown.
This means you shouldn’t be charged any taxes on delivery for items purchased within your country.
Purchasing an item outside of your country
Packages delivered internationally may be subject to import taxes or customs duties. This depends on:
- The size of the package
- Where the package is coming from
- Where the package is going to
When these taxes are paid depends on the country, but they’re typically due once the package arrives.
If you believe you’ve been double-charged for taxes or duties, please reach out to Depop Support.
Taxes by country
Purchases for which Depop is required to charge tax at checkout differ between states and countries.
Items arriving in Australia
Items worth more than $1,000
Items bought from outside Australia, and worth more than $1,000, will be subject to GST and customs duty when the item is delivered.
Items worth less than $1,000
You will need to pay AU import VAT at checkout on any items under the value of $1,000.
If your buyer is in Australia, you’ll need to attach your Depop AU GST Number to your shipping label/invoice label to ensure the buyer will not be charged any further taxes when the item is delivered.
Where can I find Depop’s AU GST Number?
The AU GST Number will only be visible to sellers who need to attach this number to their package before sending. Sellers can find this number within their sold receipt in the Depop app and their sale confirmation email.
Items arriving in Canada
Depop will not charge GST/HST on any goods imported into Canada from outside the country.
At checkout, Depop is required to charge RST to buyers in Manitoba and PST to buyers in Saskatchewan on items imported into Canada.
If you sell an item to someone in Canada, you’ll need to write ‘PST Paid’ and the amount in CAD on your package before sending, so that your buyer is not double-charged when the item arrives.
If you are sending your item from outside Canada, your buyer may be charged GST and PST in British Columbia, GST and QST in Quebec or GST/HST in other Canadian provinces on delivery of their item.
Sales within Canada
For sales of goods within Canada, Depop collects GST/HST on relevant purchases from Canadian buyers, and will also collect applicable taxes for buyers in Quebec, Saskatchewan, British Columbia and Manitoba at checkout.
Depop will only charge a buyer taxes on items if taxes are ordinarily applied to the item in these regions, assuming it is listed correctly. For example, Depop will not tax children's clothing in British Columbia, since it is not ordinarily subject to PST there.
Do I need to register for Canadian tax IDs?
Sellers who earn more than $30,000 CAD in sales must register for a GST/HST ID and pay tax to the CRA.
The provinces of Quebec, Manitoba, Saskatchewan and British Columbia also have their own tax rules.
Items arriving in the European Union
Items worth more than €150
Items bought from outside the EU and worth more than €150 will be subject to VAT and customs duty when the item is delivered.
Items worth less than €150
You will need to pay VAT at checkout on any items under the value of €150.
If you sell to someone inside the EU, you'll need to share Depop’s IOSS number directly with your shipping provider. Guidance varies between providers, so please check with your shipping provider before sending your package.
Where can I find Depop’s IOSS number?
The IOSS number will only be visible to sellers who need to share this number with their chosen shipping provider. Sellers can find this number within their sold receipt in the Depop app and their sale confirmation email.
The number will only be available on the receipt if the buyer has paid the taxes during checkout.
Items arriving in the United Kingdom
Items worth more than £135
Items bought from outside the UK and worth more than £135 will be subject to VAT and customs duty when the item is delivered.
Items worth less than £135
You will be charged VAT at checkout for items worth less than £135.
If you sell an item to a buyer in the UK with a value under £135, you'll need to ensure that Depop’s UK tax number is written on the outside of the package with a note that UK VAT has been collected on the item. Each shipping provider and authority may have slightly different processes, so always check with your shipping provider before sending your package.
Where do I find Depop’s UK VAT Number?
Depop’s UK VAT Number will only be visible to sellers who have sold items to the UK. Sellers can find this number within their sold receipt in the Depop app and their sale confirmation email.
The number will only be available on the receipt if the buyer has paid the relevant taxes at checkout.
Items arriving in the United States
If you purchase something from outside the US, tax may be applied to your purchase at checkout if the state you live in requires us to do so.
We’re legally required to charge sales tax if the US state you’re in mandates it, no matter where the seller is located. The price you see on Depop is the price you pay, so you should not be charged any additional taxes on delivery.
Read more about US State Sales Tax.
Items arriving in New Zealand
Items worth more than $1,000
Items bought from outside New Zealand and worth more than $1,000 will be subject to GST and customs duty when the item is delivered.
Items worth less than $1,000
You will be charged VAT at checkout for items worth less than $1,000.
If you sell an item to someone in New Zealand, you'll need to find Depop’s Tax Reference Number (known as an IRD Number) and include this in your shipping label/invoice label.
Where do I find Depop’s IRD Number?
The Tax Reference Number (or IRD number) will only be visible to applicable sellers. Sellers can find this number within their sold receipt in the Depop app and their sale confirmation email.
Items arriving in Norway
Items worth more than 3000 NOK
Items bought from outside New Zealand and worth more than 3000 NOK will be subject to VAT and customs duty when the item is delivered.
Items worth less than 3000 NOK
You will be charged VAT at checkout for items worth less than 3000 NOK.
If your buyer is in Norway, you'll need to find your Depop Norwegian Tax Number (known as VOEC Number) and provide this to your carrier for electronic transmission under the “Sender.Identification.Reference” field.
Please check with your carrier directly for any specifics, as this is crucial to ensure that the buyer will not be charged any further taxes on delivery of the item. Learn more about VOEC numbers for packages sent to Norway.
Where do I find Depop’s VOEC Number?
The VOEC (Norwegian Tax) Number will only be visible to sellers who need to provide this number to their courier. Sellers can find this number within their sold receipt in the Depop app and their sale confirmation email.