Heads up, we're fully transitioning to Depop Payments in the US & UK from October 23, 2023 - check out the Help Centre article here to find out more about this.
Having issues connecting PayPal? Try these steps:
- Try turning WiFi off, then connecting your PayPal only using mobile data
- Head to PayPal, check you have a card/bank account connected with a valid expiry date
- Verify your PayPal account (you can complete the verification process by confirming your credit card or bank account, this makes sure any payments are completely secure!)
- Clear the cache and cookies on your device before attempting to connect PayPal again
Still need some help?
- Send a request to Depop Support
- Head to the app to report it:
>
> Need Help? > Technical issue
Make sure that you send over screenshots with the error message to help our team investigate.