If you're shipping from the US, you have two options:
- Arrange your own shipping: Arrange domestic or worldwide shipping yourself (go down to your local post office or purchase a shipping label through a third party). Make sure you send your items tracked otherwise you won't be able to mark them as shipped in-app.
- Ship With Depop: Ship through Depop with USPS (Mainland USA only). Items that are shipped with Depop are always tracked.
How do I use Ship with Depop?
- When listing or editing an item scroll to the bottom to select Shipping
- Tap Domestic > select Ship with Depop > enter or confirm your address
- Select Parcel Size > Choose the option for the size/weight of the item
- Scroll down to choose whether you offer Free Shipping:
To offer Free Shipping > tap the toggle on.
The price of the item will be sent to your PayPal From there, Depop will take our 10% and the cost of the label in the same charge
To charge for shipping > tap the toggle off
This means that the price of the sale plus the value of the label will be sent to your PayPal.
If you are charging your buyer for shipping, you’ll initially be paid extra (price of the item + cost of the label), and then the label cost will be taken with your fee in one single charge. This can be a little confusing, so check out a breakdown below:
| Example of how the transaction(s) appears in PayPal using a 'small' label | |
| Buyer pays for shipping | I will pay for shipping |
|
Item ($40) and shipping ($5.40 ): $45.40 Depop Payments fee (3.3% + $0.45 = $1.95) $43.45 Depop 10% ($4) + 'small' label ($5.05) = (-$9.05) Total after all deductions: $34.40 |
Item price: $40 Depop Payments fee (3.3% + $0.45 = $1.77) $38.23 Depop 10% ($4) + 'small' label ($5.05) = (-$9.05) Total after deductions: $29.18 |
How do you find your label?
- Tap this icon
> All sold items
- Select the item you want to ship.
- Click on ‘Ship your item now’ to view and print your label.
- You can print your shipping label by scanning the QR code at your nearest Post Office (find more information on how USPS QR codes work here) OR you can print out your in app shipping label at home directly from the app.
- You can also print your shipping label from your email receipt if you choose or if you are running iOS 10 and below. Stick the label to your package with clear tape.
- Drop off at a Post Office or blue USPS collection box.
Important: QR codes are not available to everyone in the US yet but we hope to roll it out to all US users soon, so keep an eye out and make sure you’re always using the latest app version.
How much does it cost?
Extra-small: $4.40 (First Class - less than 4oz)
Small: $4.40 (First Class - less than 8oz)
Medium: $6.20 (First Class - less than 12oz)
Large: $7.60 (Priority Mail - less than 16oz)
Extra-large: $12.25 (Priority Mail - less than 2lb)
Extra-large: $16.15 (Priority Mail - less than 10lb)
Already have your own shipping system?
- Tap Domestic > select My own Shipping
- To offer Free shipping for your buyer > Set the toggle to on. This will mean that you will pay for any shipping and packaging costs to post the item.
- To charge your buyer for shipping, tap Shipping price > enter a price > then hit the arrow to return to the main listing.
- To offer international shipping, tap Worldwide > Set the toggle to on > then enter a price.
Your item needs to be shipped, using tracked postage and use in-app payments to process your sales. Meet ups and sales outside of the Depop app are not covered by Seller Protection.
If you don't send your item tracked you won't be able to mark it as shipped in-app.
*BORING BUT IMPORTANT:
- As a seller, it is your responsibility to send items to your buyer
- You need to keep proof of the postage address so you can prove that this has been sent to the address on the transaction
- Send your item with tracking to ensure that you are fully protected as a seller and you can mark your item as shipped in-app.
- Should a dispute arise you will need to provide proof of tracked postage to Depop or PayPal to prove the item has been sent
- Without this, you may not be eligible for Seller Protection