If you're shipping from the US, you have two options:
- Arrange your own shipping: Arrange domestic or worldwide shipping yourself (go down to your local post office or purchase a shipping label through a third party). Make sure you send your items tracked otherwise you won't be able to mark them as shipped in-app.
-
Depop Shipping: lets you purchase USPS shipping labels through Depop (Mainland USA only). Items shipped this way are always tracked.
How do I use 'Depop Shipping' on Depop?
- When listing or editing an item scroll to the bottom to select Shipping
- Tap Domestic > select Depop Shipping > enter or confirm your address
- Select Parcel Size > Choose the option for the size/weight of the item
If you are charging your buyer for shipping, you’ll initially be paid extra (price of the item + cost of the label), and then the label cost will be taken with your fee in one single charge. This can be a little confusing, so check out a breakdown below:
| Example of how the transaction(s) appears in your bank account using a 'x-small' label | |
| Buyer pays for shipping | I will pay for shipping |
|
Item ($40) and shipping ($5.39): $45.39 Depop Payments fee (3.3% + $0.45 = $1.95) $43.44 Depop 10% ($4) + 'x-small' label ($5.39) = (-$9.39) Total after all deductions: $34.05 |
Item price: $40 Depop Payments fee (3.3% + $0.45 = $1.77) $38.23 Depop 10% ($4) + 'x-small' label ($5.39) = (-$9.39) Total after deductions: $28.84 |
How do you find your label?
-
Tap this icon
> All sold items
- Select the item you want to ship.
- Click on ‘Ship your item now’ to view and print your label.
- You can print your shipping label by scanning the QR code at your nearest Post Office (find more information on how USPS QR codes work here) OR you can print out your in app shipping label at home directly from the app.
- You can also print your shipping label from your email receipt if you choose or if you are running iOS 10 and below. Stick the label to your package with clear tape.
- Drop off at a Post Office or blue USPS collection box.
Important: QR codes are available to everyone in the US on iOS. However, all users in the US can also get their USPS QR code from their email receipt.
How much does it cost?
XX-small: $4.39 (Ground Advantage - less than 4oz)
X-Small: $5.39 (Ground Advantage - less than 8oz)
Small: $6.19 (Ground Advantage - less than 12oz)
Medium: $7.99 (Ground Advantage - less than 16oz)
Large: $10.99 (Ground Advantage - less than 2lb)
X-large: $13.49 (Ground Advantage - less than 10lb)
Have an alternative shipping method?
- Tap Domestic > select Other
- To charge your buyer for shipping, tap Shipping price > enter a price > then hit the arrow to return to the main listing.
- To offer international shipping, tap Worldwide > Set the toggle to on > then enter a price.
Your item needs to be shipped, using tracked postage and use in-app payments to process your sales. Meet ups and sales outside of the Depop app are not covered by Seller Protection.
If you don't send your item tracked you won't be able to mark it as shipped in-app.
*BORING BUT IMPORTANT:
- As a seller, it is your responsibility to send items to your buyer
- You need to keep proof of the postage address so you can prove that this has been sent to the address on the transaction
- Send your item with tracking to ensure that you are fully protected as a seller and you can mark your item as shipped in-app.
- Should a dispute arise you will need to provide proof of tracked postage to Depop or PayPal (if you’re based outside of the UK or US) to prove the item has been sent
- If the order does not arrive, be prepared to provide valid proof of dispatch showing you dispatched the item to the buyer's address
- Without this, you may not be eligible for Seller Protection