Having issues with the app?
Here are a few quick fixes to get things back on track:
- Close the app. On iOS double-tap the home button and swipe up. On Android, open the apps currently in use and swipe sideways
- Make sure you're using the latest version of Depop
- Delete and re-download the app via the App Store or Google Play Store. (This won't delete anything on your shop)
- Check your network coverage. Try using both WiFi and internet data
- Payment issues? Try disconnecting and reconnecting your PayPal in your settings
Still struggling? Report this to us:
- Through the app:
Tap 
> 
> Need Help? > Technical Issues > Then send your report
- Struggling to report this through the app? Contact us to send a request
- Send over any screenshots or extra details on the issue and look out for our email