My Depop app isn't working


Having issues with the app?

Here are a few quick fixes to get things back on track:

  1. Close the app. On iOS double-tap the home button and swipe up. On Android, open the apps currently in use and swipe sideways
  2. Make sure you're using the latest version of Depop
  3. Delete and re-download the app via the App Store or Google Play Store. (This won't delete anything on your shop)
  4. Check your network coverage. Try using both WiFi and internet data


Still struggling? Report this to us:

  • Through the app:

Tap Profile.png > Settings_1x__1_.png> Need Help? > Technical Issues > Then send your report

  • Struggling to report this through the app? Contact us to send a request
  • Send over any screenshots or extra details on the issue and look out for our email


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