My Depop app isn't working

Having issues with the app? Here are a few quick fixes to get things back on track:

1. Close the app. On iOS double-tap the home button and swipe up. On Android, open the apps currently in use and swipe sideways
2. Make sure you're using the latest version of Depop
3. Delete and re-download the app via the App Store or Google Play Store. (This won't delete anything on your shop)
4. Check your network coverage. Try using both WiFi and internet data
5. Payment issues? Try disconnecting and reconnecting your PayPal in your Settings

If the issue you're having persists then we're here to help! You can send us a report by going to your Profile > settings (top right corner) > Need help? > Technical issues.