If you try your password incorrectly too many times, you will be locked out of your account.
This is an important security step and you'll need to wait until the 24 hours are up in order to re-set your password.
Once this time has passed, if you find you’re still having trouble logging in and have checked you're using the right email and/or username - email our Support team firstname.lastname@example.org who can check if there's anything else going on.
In your email, please include:
- a screen shot of the error you see
- confirmation of your @username for Depop