If you enter the incorrect password 3 times in a row, you will be temporarily locked out of your account for security purposes, this is important to prevent unauthorised access to your account!
Please wait the 24 hours are up, and try again. Always double check the email address is the one you registered with and spelt correctly!
If you are still experiencing this issue, please get in touch with us by going to your Profile > Settings > Need Help? > Report a Technical Problem.
Remember to include:
- The email address/username you have been using to attempt a log in
- A screenshot of the error message