Struggling to list an item?
Check the following:
- Your connection. Try listing your item using only WiFi or mobile data.
- Hashtags and key words. Make sure you have only used 5 or less hashtags in your item description. Double check you’re not using any offensive, abusive, or prohibited terms in your description.
- The item information. You'll need to select a location, category and condition to be able to post a listing - make sure that info is added.
- Your PayPal. You need an active PayPal account to sell on Depop, you may be redirected to PayPal if attempting to list an item without a verified PayPal account linked to Depop (Heads up, we're fully transitioning to Depop Payments in the US & UK from October 23, 2023 - check out the Help Centre article here to find out more about this.)
Head your profile > Settings > Preferences > PayPal > Connect your PayPal account
Need more help?
Send us a report, so we can review, do send over screenshots of any error messages you're receiving and full screen recording of what you are entering in each field.