With carrier delays due to COVID-19, weather issues and more, below is all of the up to date advice to ensure the best possible service for buyers and sellers.
Tracking Your Item
You can check for any Hermes delays for a specific package via their tracking here or within the app if your seller used Ship With Depop.
We recommend getting in touch with your seller if they have not provided you with tracking information, or if your item hasn’t arrived. If you haven’t heard from them in 7 days, you can reach out to us to discuss your options.