I haven't received part of my bundle


What should I do?

If you have not received all of the items in your bundle, we would always recommend that you reach out to the seller to let them know and give them a chance to resolve it. 

The item/s may have been posted separately or forgotten so the seller will be able to clarify.


I wasn't able to resolve this with the seller

If you aren't able to come to a resolution then we would advise you open a PayPal dispute open a PayPal dispute. You'll need to open a dispute for an item that is not as described.

As you have received part of your bundle, you will need to open a not as described dispute. Through this dispute you can request a partial refund or for the seller to ship the remaining items. 


Need more help to get this resolved? Contact Depop Support

Paid through Depop Payments? Read our guide to disputes through Depop Payments

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