Depop to join the Etsy family - FAQ

 

Why is Depop being acquired by Etsy? 

We’re really excited to become part of the Etsy family. We believe Etsy can really help us continue to build an even richer and safer experience for our community, to enable more and more people to buy, discover and explore the incredible fashion already on Depop.  The reason Etsy was interested in having Depop join their family is because they recognize what an amazing community and brand we have built, and they want to support us in the next phase of our journey.

 

Depop will continue to operate as a standalone marketplace with the same brand, same app, and same team as we have now. For more information, please visit our Depop Newsroom.

 

Is Depop being rebranded as Etsy or some other name? 

The Depop brand stands for something special and powerful, and that’s a testament to all of your hard work to make Depop what it is today. There are no plans to change it: Depop will operate as a standalone marketplace, under the same brand and team. 

 

I am a seller on both Etsy and Depop. Will my accounts be merged?

No, your accounts will not be connected and they will remain separate. Depop will continue to operate as a standalone marketplace and there are currently no planned changes that would impact your Depop account.

 

Will my shop be moved over to Etsy?

No, your shop will not be moved to Etsy. There are currently no planned changes that would impact how you run your shop/business.

 

What actions do I need to take?

You don’t need to take any action. Your experience on Depop will remain the same, and we will continue to operate in the same way that we do now. 

 

Will Depop’s policies change?

We do not currently anticipate that our policies will change as a result of this announcement.Your experience on Depop will remain the same, and we will continue to operate in the same way that we do now.  

 

Do I now contact Etsy instead of the Depop customer support when I have questions or issues?

No, you will continue to contact Depop as it will operate as a standalone marketplace. If you have any further questions, please reach out to our account manager or contact our support team.

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