I forgot my password

Forgot your password? No problem. You'll just need to reset your password so you can login. 

 

Using the app?

Reset your password with these instructions:

  • Open the Depop app on your device > click Login > Forgot Password
  • Fill out your username or email address
  • Tap Send to receive a password reset email
  • Check your inbox for our email
  • Didn’t get it? Check your junk/spam inbox
  • If you can’t reset from your device, try from a desktop following the same steps

 

Using the Website?

Here's how you can reset your password:

  • Open Depop website
  • Click Login > Forgot Password
  • Fill out your username or email address
  • Check your details are correct with no typos
  • Click Send to receive a password reset email

 

Need some more help?

Try the following steps:

  • Open the reset link from a desktop, or try another web browser
  • Add account@alerts.depop.com to your mailbox settings, then try again
  • Make sure you're entering a strong password. This should include a combination of lowercase, capital letters, special characters (!) and numbers.
  • Struggling to reset your password? Read our guide on how to reset your password

Need some extra help? Contact Depop Support

Was this article helpful?
104 out of 3749 found this helpful

Articles in this section

See more