What is Depop Payments?
Depop Payments is an in App check out option that lets buyers pay using Apple Pay, Google Pay and credit/debit cards. This is powered by Stripe Connect. Learn more
WHY DEPOP PAYMENTS
- More ways for buyers to pay
Depop Payments gives them more options. A buyer can choose from multiple Payment options with either PayPal or Depop Payments that offers Apple Pay, credit card and debit card.
- Sales in one place
All sales with Depop Payments will be deposited into your Depop Balance and then paid out into your bank account. This makes sales much safer and easier to manage.
- Full protection
All sales processed with Depop Payments are eligible to be covered by our Seller Protection Policy if you meet the criteria. This means if you qualify, our in-house payment specialists and fraud-detection systems will always protect you. And you won’t have to leave the app to make claims.
HOW IT WORKS
You can keep track of your Depop Payments sales within the Selling hub under the ‘Payments’ tab. Here you can view your Depop Balance and scheduled Payouts. Select the Selling Hub > tap Payments .
How do payouts work?
Depop Payments works differently to PayPal and is an entirely separate payment system, supporting direct card payments and Apple Pay.
Once a buyer purchases from you via Depop Payments, the money goes straight to your Depop Balance, where it will remain pending until paid out to your linked bank account, every 10 working days.
The Payout will contain the total amount in your balance, made up by any Depop Payments sales within that 10 day time frame, rather than being paid per individual sale.
In order to receive your Payout you'll need to ensure you have linked a valid bank account and have verified your Depop Payments account by providing your ID during sign up. You must also be over 18 to use Depop Payments.
Can I change how often I get payouts?
We currently only offer a Payout schedule of 10 working days however there may be some users who are on a slightly different set due to early sign up.
When are payouts processed?
When you sell an item using Depop Payments you should receive payment typically within 10 working days. You might however see a 2-3 day difference in processing times depending on who you bank with. If you haven’t received your payout after a significant amount of time over 10 days from the date of sale – contact Support.
Why is my payment pending?
‘Payment pending’ means the buyer has paid but your funds are waiting to clear. Once they do, you’ll see them in your available Depop Balance where they will sit safely until paid out to your connected bank account. For more information on how to add a bank account click here.
Why is Depop Payments now required?
To provide a consistent experience for buyers, we’ve made the decision that all eligible sellers should offer Depop Payments, as well as PayPal, in their shop. This allows buyers to choose between multiple payment options including Apple Pay, Google Pay and credit/debits cards. As a seller, it means you’ll have protection from Depop on all sales, if you meet the requirements of the Policy here.
Do I have to pay to set up Depop Payments?
No, it's free to set up and you only pay a fee per sale, just like Depop and PayPal. Learn more about fees.
Can I turn PayPal off now?
To give buyers as many options as possible, all sellers are still required to offer PayPal as a payment option and keep their account connected.