You can keep track of your Depop Payments sales within the Selling hub under the ‘Payments’ tab. Here you can view your Depop Balance and scheduled Payouts. Select the Selling Hub > tap Payments .
How do payouts work?
Depop Payments works differently to PayPal and is an entirely separate payment system, supporting direct card payments and Apple Pay.
Once a buyer purchases from you via Depop Payments, the money goes straight to your Depop Balance, where it will remain pending until paid out to your linked bank account, every 10 working days.
The Payout will contain the total amount in your balance, made up by any Depop Payments sales within that 10 day time frame, rather than being paid per individual sale.
In order to receive your Payout you'll need to ensure you have linked a valid bank account and have verified your Depop Payments account by providing your ID during sign up. You must also be over 18 to use Depop Payments.
Can I change how often I get payouts?
We currently only offer a Payout schedule of 10 working days however there may be some users who are on a slightly different set due to early sign up.
When are payouts processed?
When you sell an item using Depop Payments you should receive payment typically within 10 working days. You might however see a 2-3 day difference in processing times depending on who you bank with. If you haven’t received your payout after a significant amount of time over 10 days from the date of sale – contact Support.
Why is my payment pending?
‘Payment pending’ means the buyer has paid but your funds are waiting to clear. Once they do, you’ll see them in your available Depop Balance where they will sit safely until paid out to your connected bank account. For more information on how to add a bank account click here.
Where can I see the breakdown of my most recent sales?
View your sales receipts by going to > Payments > Double-tap on the red Depop Balance card at the top of Payments home.
Why haven’t I received my payout?
If you haven’t received a Payout after the 10 working days, you should check that your bank details are correct and set up to allow Direct Debits and that you have added ID to your Depop Payments account. Any missing or incorrect information can impact your Payouts being sent.
Here are some of the most common reasons payouts fail:
- Incorrect bank details – update your details as stated above.
- Depop Balance is negative due to refunding a buyer – You need to connect a Top up your card to avoid this happening when. . Learn how here.
- Issues with your bank account or no account yet connected.
If you are still having issues after looking at all of the above, Contact Support if you need more help.
Learn more about Depop’s Terms of Service here.