Customs fees and tax collection as a seller

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country. 

Sellers are responsible for complying with the laws and regulations of the country of destination. Generally, the buyer is responsible for paying customs duties on receipt of the package. In some countries Depop is responsible for collecting the VAT or similar tax on the sale of goods on the Depop platform.  

Where Depop collects taxes from buyers and remits those taxes to local governments, sellers should ensure to follow the directions in the dropdown menu below to avoid buyers being charged tax a second time on delivery. For information about IOSS numbers, please head to the European Union section below.


Items arriving into Australia

Items worth more than $1000
Items bought from outside of Australia and worth more than $1000 will be subject to GST and any customs duty at the point of delivery in Australia, and the buyer is fully responsible for these charges. Sellers don’t need to do anything differently in this case.

Items worth less than $1000
Australia requires Depop to collect and remit GST on applicable goods imported into Australia that are worth $1000 or less. 
When you've sold an item to a buyer in Australia, that you will ship from a location outside Australia, you'll need to find your Depop AU GST Number and attach/include this on your shipping label/invoice label. This should ensure that the buyer will not be charged any further taxes on delivery of the item. 

Where do I find Depop’s AU GST Number?
The AU GST Number will only be visible to sellers who need to attach this number on their package before sending. Sellers can find this number within their sold receipt in the Depop app and in the email receipt they receive after selling an item.

Note: Depop doesn’t collect GST for goods purchased from and delivered to locations within Australia.  It is the sellers responsibility to include any applicable GST within their pricing if they are required to do so. 


Items arriving into Canada

Depop will not charge GST/HST on any goods imported into Canada from outside of Canada.

Depop is required to charge RST on items sold to buyers in Manitoba and PST on items sold to buyers in Saskatchewan. As an international seller, selling goods from outside Canada into Manitoba or Saskatchewan you will need to write ‘PST Paid’ and the amount in CAD on your package before sending so that your buyer is not double charged RST/PST upon receipt of the item.

If you are sending your item from outside Canada, your buyer may be charged GST and PST in British Columbia, GST and QST in Quebec or GST/HST in other Canadian provinces on delivery of their item. 

 

Canadian Sellers selling goods within Canada

Depop will collect GST/HST and provincial taxes on sales of goods within Canada. 

If you are a GST/HST registered or a QST registered seller, Depop will act as your billing agent and will collect the tax on your behalf and remit it to the relevant tax authority under Depop’s tax registration numbers. In order to sell on Depop, registered sellers will need to agree to Depop acting as a billing agent and remitting this tax on their behalf.

To do this the seller must complete the following form for residents of Quebec or residents of the rest of Canada. Once this form has been completed it must be sent over to us so that Depop Support can start this process.

Do I need to register for Canadian tax IDs? 
Canadian tax regulation requires sellers to register for a GST/HST ID and to collect and remit the tax to the CRA once they’ve reached $30,000 CAD in sales. Sellers who have not met this threshold may not be required to register for a Canadian Tax ID, but should make the decision for themselves on whether it makes sense or is a requirement for their business.

The provinces of Quebec, Manitoba, Saskatchewan and British Columbia also have their own tax rules.

If you need help registering for GST/HST or any other taxes, or have other questions on your tax obligations, please reach out to your tax and legal advisor. 

 

Items arriving into the European Union

Items worth more than €150
Items bought from outside of the EU and worth more than €150 will be subject to VAT and any customs duty at the point of delivery in the EU, and the buyer is fully responsible for these charges. Sellers don’t need to do anything differently in this case.

Items worth 150 or less
The EU requires Depop to collect and remit VAT on applicable goods imported into the EU with a value under €150.

When you've sold an item to a buyer in the EU with a value under €150, you'll need to share Depop’s tax number, known as Depop’s IOSS number directly with your shipping provider. Don't write this number on your packages. The shipping provider should submit this information electronically. This helps to ensure that your buyer won’t be charged VAT a second time on delivery.

Note: Shipping providers processes can vary. Depop suggests sellers always double-check this intake process with your selected shipping provider. If your chosen carrier can't transmit our IOSS number electronically, your buyer is likely to be charged VAT a second time on delivery.

Where can I find Depop’s IOSS number?
The IOSS number will only be visible to sellers who need to share this number with their chosen shipping provider. Sellers can find this number within their sold receipt in the Depop app and in the email receipt they receive after selling an item.

The number will only be available on the receipt if the buyer has paid the taxes during checkout.

Note: Depop doesn’t collect VAT for goods purchased from and delivered to locations within the EU. It is the sellers responsibility to include any applicable VAT within their pricing if they are required to do so. 


Items arriving into the United Kingdom

Items worth more than £135
Items bought from outside of the UK and worth more than £135 will be subject to VAT and any customs duty at the point of delivery, and the buyer is fully responsible for these charges. Sellers don’t need to do anything differently in this case.

Items worth less than £135
The UK requires Depop to collect and remit VAT on applicable goods that are imported into the UK with a value under £135.

When you've sold an item to a buyer in the UK with a value under £135 you'll need to ensure that Depop’s UK tax number is written on the outside of the package with a note that UK VAT has been collected on the item. This helps to ensure that your buyer won’t be charged VAT a second time on delivery.

NOTE: Each shipping provider and authority may have slightly different processes in place when processing items being sent cross border or internationally. If in doubt about how to apply a VAT Number to your package, always check with your local shipping provider or government body.

Where do I find Depops UK VAT Number?
Depops UK VAT Number will only be visible to sellers who have sold items to the UK. Sellers can find this number within their sold receipt in the Depop app and in the email receipt they receive after selling an item.

The number will only be available on the receipt if the buyer has paid the taxes during checkout.

Note: Depop doesn’t collect VAT for goods purchased from and delivered to locations within the UK. It is the sellers responsibility to include any applicable VAT within their pricing if they are required to do so. 


Items arriving into or sent within the United States

For more information on US State Sales Tax, please visit our main article here.

If you’re a US seller wondering if you’re due to pay taxes on your earnings, check out our 1099-K article here.

 

Items Arriving into New Zealand

Items worth more than $1000
Items bought from outside of New Zealand and worth more than $1000 will be subject to GST and any customs duty at the point of delivery in New Zealand, and the buyer is fully responsible for these charges. Sellers don’t need to do anything differently in this case.

Items worth less than $1000
Depop will collect and remit GST on applicable goods imported into New Zealand, under $1,000.

When you've sold an item to a buyer in New Zealand, that you will ship from a location outside New Zealand, you'll need to find Depop’s Tax Reference Number (known as an IRD Number) and attach/include this on your shipping label/invoice label. This should ensure that the buyer will not be charged any further taxes on delivery of the item.

Where do I find Depop’s IRD Number?
The Tax reference number (or IRD number) will only be visible to sellers who need to attach this number on their package before sending. Sellers can find this number within their sold receipt in the Depop app and in the email receipt they receive after selling an item.

Note: Depop doesn’t collect GST for goods purchased from and delivered to locations within New Zealand.  It is the sellers responsibility to include any applicable GST within their pricing if they are required to do so.

 

Items Arriving into Norway

Items worth more than 3,000 NOK

Items bought from outside of Norway and worth more than 3,000 NOK will be subject to VAT and any customs duty at the point of delivery in Norway, and the buyer is fully responsible for these charges. Sellers don’t need to do anything differently in this case.

Items worth less than 3,000 NOK

Norway requires Depop to collect and remit VAT on applicable goods imported into Norway that are worth 3,000 NOK or less. 

When you've sold an item to a buyer in Norway, that you will ship from a location outside Norway, you'll need to find your Depop Norwegian Tax Number (known as VOEC Number)  and provide this to your carrier for electronic transmission under the “Sender.Identification.Reference” field. Please check in with your carrier directly for any specifics as this is crucial to ensure that the buyer will not be charged any further taxes on delivery of the item. Learn more about VOEC numbers for packages sent to Norway.

Where do I find Depop’s VOEC Number?

The VOEC (Norwegian Tax) Number will only be visible to sellers who need to provide this number to their courier. Sellers can find this number within their sold receipt in the Depop app and in the email receipt they receive after selling an item.

Note: Depop doesn’t collect VAT for goods purchased from and delivered to locations within Norway.  It is the sellers responsibility to include any applicable VAT within their pricing if they are required to do so.

 

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