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Wellbeing Resource Hub

At Depop, we really value the well-being of our community. We partner with the Internet Watch Foundation to detect and remove known instances of CSAM (Child Sexual Abuse Material) from the platform, and have integrated Amazon Web Services to proactively detect potentially harmful content for our moderation team to remove.

 

As well as our proactive policies, we want to ensure that our community feels safe and supported. If you or someone you know is having a tough time, there is help available.

 

We have outlined some wellbeing resources in the UK, the US, Australia and the rest of the world below, with support options for:

  • General wellbeing support
  • Eating disorder support
  • Body positivity support
  • Suicide prevention support
  • Anxiety disorder support
  • Cyberbullying/cyberstalking support
  • Abuse and sexual harassment support
  • Financial help and hardship support
  • Fraud and phishing support
  • Hate crime support

 

General Wellbeing Support (UK):

  • The Mix offers support for those under 25 for a variation of mental health concerns.
  • Samaritans offer 24 hour phone support (call 116 123) to speak to someone in confidence.
  • Young Minds offer support and resources to support people young people with their mental health.

 

General Wellbeing Support (US):

  • Mental Health Forum has multiple forums for different mental health concerns, helping people with similar experiences to connect.
  • NAMI (National Alliance on Mental Illness) is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health condition.

 

General Wellbeing Support (Australia):

  • Sane offers peer support spaces, counselling and resources for those experiencing mental health concerns.
  • KidsHelpLine focuses their support on those aged 5-25, in addition to resources for parents/carers who are concerned about a young person.

 

General Wellbeing Support (Rest of world):

  • Befrienders Worldwide can offer confidential support for those in need, with a wealth of contact information based on different locations.

 

Eating Disorder Support (UK):

  • Beat provides online support services through web-chat, email and peer support groups.
  • NHS provides guidance on how to support those with an eating disorder.

 

Eating Disorder Support (US):

  • NEDA (National Eating Disorders Association) provides online support services through web-chat, email, text and online forums.

 

Eating Disorder Support (Australia):

 

Eating Disorder Support (Rest of world):

  • Eating Disorder Hope offers resources and information, as well as specific support based on location.

 

Body Positivity Support (UK):

  • Be Real Campaign is a national movement made up of individuals, schools, businesses, charities and public bodies, all determined to change attitudes towards body image.
  • Mind also offers support in relation to BDD (Body Dysmorphic Disorder), as well as advice for parents/friends of those experiencing this.

 

Body Positivity Support (US):

  • TheBodyPositive offers resources for people experiencing poor body image, particularly teens and young adults.

 

Body Positivity Support (Australia):

 

Body Positivity Support (Rest of world):

  • Cybersmile offers information and links to organisations who can help with issues relating to body image.

 

Suicide Prevention Support (UK):

  • Papyrus (Prevention of Young Suicide) offers support to young people experiencing thoughts of suicide, as well as guidance for parents/carers/friends.
  • The Calm Zone offers resources and livechat for those experiencing thoughts of suicide, as well as guidance for parents/carers/friends.

 

Suicide Prevention Support (US):

  • The Trevor Project is an online community for those aged between 13-24 and identify as part of the LGBTQ+ community. They have resources on suicide, with support for individuals and those supporting loved ones.

 

Suicide Prevention Support (Australia):

  • Lifeline provides 24 hour crisis support and suicide prevention services. You can also call on 13 11 14.

 

Suicide prevention support (Rest of world):

 

Anxiety Disorder Support (UK):

  • Mind offers resources and support contacts for those dealing with anxiety and panic attacks. Includes tips for individuals, as well as guidance for friends and family.

 

Anxiety Disorder Support (US):

  • ADAA (Anxiety & Depression Association of America) offers treatment help, resources and tips for helping friends and relatives with anxiety disorders, depression and other related disorders.

 

Anxiety Disorder Support (Australia):

  • ARCvic (Anxiety Recovery Centre Victoria) provides support, recovery and educational services to people and families living with anxiety disorders.

 

Cyber-Bullying/Cyber-Stalking Support (UK):

  • Family Lives provides information for parents/carers on how to recognise cyber- bullying, as well as how to tackle it.
  • Young Minds offers information for young people on bullying and cyber-bullying, with links to further support and resources.
  • GOV.UK has links to the national stalking hotline, with tips on how to report an incident.

 

Cyber-Bullying/Cyber-Stalking Support (US):

  • StopBullying provides information for parents/carers on how to recognise cyber- bullying, as well as how to tackle it.
  • Good Therapy offers therapy to those who have experienced bullying, as well as those who have been the bully themselves.
  • Victim Connect offers information and contact details for those looking to receive support.

 

Cyber-Bullying/Cyber-Stalking Support (Australia):

  • Heathdirect gives an overview on cyberbullying and how to tackle it, as well as ways to get further support.
  • Australia Government page offers information and support details for different types of online abuse, including cyber-stalking.

 

Cyber-Bullying and Cyber-Stalking Support (Rest of world):

  • Unicef offers information and tips for staying safe online, as well as links to support for different locations.

 

Abuse and Sexual Harassment Support (UK):

  • Victim Support offers free and confidential help for those who have experienced sexual harassment.
  • Victims Choice offers support for multiple types of online abuse, such as revenge-porn and cyber-stalking.
  • Respond offers support for those with learning difficulties who have experienced abuse or trauma.
  • Mind provides a guide for support options for those who have suffered abuse.

 

Abuse and Sexual Harassment Support (US):

  • RAINN (National Sexual Assault Hotline) has a livechat feature for those in need of support.

 

Abuse and Sexual Harassment Support (Australia):

  • 1800respect offers information, chat services and counselling for those who have experienced sexual violence.

 

Abuse and Sexual Harassment Support (Rest of world):

 

Financial Help/Hardship Organisations (UK):

  • GOV.UK has a guide for applying for a payment from the Hardship Fund. The fund helps low paid workers who are victims of crime.
  • Money Advice provides details on how to contact a financial advisor. Also covers how to manage money more effectively.
  • Citizens Advice has links to support with the cost of living, help with paying bills and checking what benefits people are entitled to.

 

Financial Help/Hardship Organisations (US):

  • Cesi provides a range of services from non profit credit counselling to debt consolidation options.

 

Financial Help/Hardship Organisations (Australia):

  • Money Smart (gov) provides resources and information for handling finances, as well as support for the emotional aspect.

 

Fraud and Phishing Support (UK):

  • Action Fraud provides advice on what to do if you have experienced fraud, in addition to how to report it.
  • Citizens Advice offers information and details on how to report a scam.
  • NCSC (National Cyber Security Centre) offers information and details on how to report a phishing scam.

 

Fraud and Phishing Support (US):

  • USA.gov offers information and details on how to report a scam.

 

Fraud and Phishing Support (Australia):

 

Hate Crime Support (UK):

  • Stop Hate UK has resources and support for many different types of hate crimes, including those against the LGBTQIA+ community, racially motivated crimes, and targeted towards disability.
  • AKT has a ‘Stop Asian Hate’ page, with information around the recent increase, as well as how to safely report an incident.
  • TellMAMA offers confidential support for those who face anti-Muslim hatred and prejudice.
  • SARI (Stand Against Racism & Inequality) provides free and confidential support for anyone who is a victim of a hate crime.
  • Stonewall (UK) is a global movement and community for those who identify as part of the LGBTQIA+ community, as well as their friends, families and allies. They have a link to information and resources with different support options for those in need.

 

Hate Crime Support (US):

  • The Trevor Project is an online community for those aged between 13-24 and identify as part of the LGBTQ+ community. They have a crisis counsellor to contact anytime, via phone or online.
  • Justice.gov provides information on how to report hate crimes.

 

Hate Crime Support (Australia):

  • Australia Government site has a page on how to report a racially targeted hate crime, as well as links to wellbeing support.
  • Hate Crime provides information on how to report and receive support for hate crimes.



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