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Selling
How do I sell on Depop?
UK HMRC Reporting - What do I need to know?
DAC7: What do I need to know?
How do I sell safely on Depop?
Do I need to provide my email or phone number to sell an item?
Repop
How to accept Klarna instalment payments in your shop - US
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Shipping
Shipping Guide - US
Shipping Guide - UK
Shipping Guide - Worldwide
USPS Shipping Policy - US
UK Shipping Policy
Bundles - Shipping US
See all 8 articles
Boosted Listings
What are Boosted Listings and how can I manage them?
How do I manage my Boosted Listings?
How much does Boosted Listings cost?
Boosted Listings Policy
Why am I seeing ‘Boosted’ listings in my Search?
My Sale
How do I change my bank details?
Depop Protection for sellers
Where are my sold items?
Shop Stats
Paypal Seller Dispute Fee
I don't recognise a fee or charge
See all 17 articles
Depop Payments
Payout on Delivery in the UK
UK sellers: Everything you need to know about payouts on Depop
Why haven’t I received my payout?
Depop Payments
US sellers: Getting paid with Depop Payments
US sellers: Learn more about how payouts works
See all 16 articles
Buying
Payments FAQs
Marketplace fee for buyers
How to use Klarna to pay in instalments - UK
How to use Klarna to pay in instalments - US
Do I need to use PayPal?
Customs and Import Fees
My Purchase - PayPal
I haven't received my item
Will I have to pay for tax or customs on my order?
My item is not as described
How do I get a refund?
The seller I purchased from is no longer active
The item I purchased isn't showing in my purchased items
See all 8 articles
My Purchase - Depop Payments
I haven't received my item and I paid via Depop Payments (card payments)
I haven't received my item I purchased less than a week ago
My purchase is not as described
What does Depop class as 'significantly not as described'?
How will I know if I've paid by Depop Payments?
Buying FAQs
Depop Protection for buyers
What happens after I make a purchase?
Saved Searches
How do I buy an item?
How do I buy safely on Depop?
Depop Guide
Research and Competition: Terms and Conditions
Top Seller Depop Prize Draw Terms and Conditions
Depop List or Buy to Win Prize Draw - 27-29th September 2024 Terms and Conditions
Seller Broadcasts
Depop List to Win Prize Draw: 4-6th September 2024 Terms and Conditions
Setting up a Depop account
Why does Depop need my date of birth?
Password security
How do I change my username?
How do I edit my account details?
How old do I have to be to use Depop?
Do I have to pay tax on my Depop income?
Account set-up
Depop to join the Etsy family - FAQ
I received an email about a recent sign-in to Depop
Managing two-factor authentication (2FA)
Two-factor authentication (2FA) | FAQs
What is two-factor authentication (2FA) and how does it work on Depop
How do I reset my password
See all 15 articles
Buying and selling
Accelerated Program
How to accept Klarna instalment payments in your shop - UK
Using Klarna on Depop in the United Kingdom
Send Offer: How it works
Vacation Mode: How it Works
Using Klarna on Depop in the United States
See all 21 articles
Resolution Centre
What is the Resolution Centre?
Resolution Centre as a Seller
Resolution Centre as a Buyer
Terms of service and our rules
Outfits Feed Policy
Content Moderation at Depop
European Union Platform-to-Business Regulation on Depop
Appeals Policy
DMCA Notice Requirements
United States Regional Privacy Policy (US Notice)
See all 24 articles
Technical Issues
Technical Issues
Latest App Versions
New Depop Virtual Assistant
Reporting a bug: How it works & what to expect
Unable to log in or sign up to Depop with Facebook
I can't list an item
I can't buy an item
See all 12 articles
Safety
Content Policies
Abuse, Bullying and Harassment Policy
Dropshipping Policy
Electronics Policy
Face Mask Policy
Graphic and Violent Imagery Policy
Hate Speech and Discrimination Policy
See all 11 articles
Resources
Community Guidelines
Tips for parents and guardians
Tips for young people
Wellbeing Resource Hub
Transacting Safely
How to buy and sell safely on Depop
How to report a listing
How to report or block a user
Meet in person
Privacy & Account Security
Keeping your account safe - Your Depop Security Checklist
I've received a suspicious message from another user, or a suspicious email claiming to be Depop
Partnerships
Our Partnerships
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