We are seeing significantly more queries than usual and so it is taking us longer than usual to get back to you. We ask that you don’t send any more reports before you hear from us as it can increase your wait time. For the latest information regarding COVID-19 related issues including shipping, please visit covid19.depop.com
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Questions? Find out more
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Questions? Find out more
Other topics
Depop Guide
- Password security update
- Can I change my username?
- How do I edit my account details?
- Do I have to pay tax on my Depop income?
- How to: Password reset
- I'm locked out of my account
- What is Depop?
- How do I sign up to Depop?
- How do I share my shop to instagram?
- Phone verification
- Feedback on Depop
- Depop Collections
- Bundles on Depop
- Suggested Sellers
- Swapping/Trades
- I can't contact a user
- We’re changing our policy on technology & electronics
- User Feedback Questionnaire T&C's
- Launch Your Depop Shop Workshop - T&Cs
- Vans Promotion T&Cs - March 2020
- Shipping Policy - UK based sellers
- Social and environmental expectations for sellers using third parties to manufacture items
View all
- Password security update
- Can I change my username?
- How do I edit my account details?
- Do I have to pay tax on my Depop income?
- How to: Password reset
- I'm locked out of my account
- What is Depop?
- How do I sign up to Depop?
- How do I share my shop to instagram?
- Phone verification
- Feedback on Depop
- Depop Collections
- Bundles on Depop
- Suggested Sellers
- Swapping/Trades
- I can't contact a user
- We’re changing our policy on technology & electronics
- User Feedback Questionnaire T&C's
- Launch Your Depop Shop Workshop - T&Cs
- Vans Promotion T&Cs - March 2020
- Shipping Policy - UK based sellers
- Social and environmental expectations for sellers using third parties to manufacture items
Technical Issues
- Latest App Updates
- Forgot my password
- Depop app requirements - lowest operating system
- Shipping label (US Specific)
- My Depop app isn't working
- Why do I need to make a PayPal account to buy items?
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- COVID-19 Live Updates & Information
- Face masks on Depop
- Hermes FAQs: Guidance during COVID-19
- COVID-19 All Other Territories FAQ
- COVID-19 AU FAQ
- COVID-19 US FAQ
- What to do if you’ve received a suspicious email claiming to be Depop
- What if my account has been hacked or compromised?
- Tips for parents and guardians
- Community Guidelines
- How old do I have to be to use Depop?
- Buyer Protection
- Seller Protection
- Authenticated Products on Depop
- I've had a problem with another user
- I've seen an item that shouldn't be on Depop
Safety
- COVID-19 Live Updates & Information
- Face masks on Depop
- Hermes FAQs: Guidance during COVID-19
- COVID-19 All Other Territories FAQ
- COVID-19 AU FAQ
- COVID-19 US FAQ
- What to do if you’ve received a suspicious email claiming to be Depop
- What if my account has been hacked or compromised?
- Tips for parents and guardians
- Community Guidelines
- How old do I have to be to use Depop?
- Buyer Protection
- Seller Protection
- Authenticated Products on Depop
- I've had a problem with another user
- I've seen an item that shouldn't be on Depop
View all