If you refund your buyer for a Depop transaction we're more than happy to refund the Depop fee
Once you've issued a full refund, simply click here and fill out our contact form to get the Depop fee refunded.
Select 'Selling' > 'Refund Depop fee'.
We'll just need you to confirm:
- The email address linked to your Depop account
- Your Depop username (ex. @username)
- Your buyer's Depop username (ex. @username)
- Attach proof of full refund to the buyer (i.e. screenshot of the refunded transaction in your PayPal account)
You can refund your buyer directly from your PayPal account (via a desktop and not the app).
For more detailed steps on how to do this, just click here.