eBay to acquire Depop - FAQ

Why did eBay acquire Depop?

eBay believes strongly in recommerce and the future of circular fashion – just like we do. They have deep experience building and supporting global marketplaces that connect buyers and sellers, and they share our belief in the power of communities.

eBay’s mission and capabilities are complementary to what we’ve built at Depop, and we’re excited about this next chapter. 

eBay sees the strength in what makes Depop different: our brand, community, platform, and the growth we’ve achieved in resale. This next step creates meaningful opportunities for our entire community –giving us the scale and support to continue growing while staying true to who we are.

For more information, please visit our Depop Newsroom.

 

Do I need to do anything?

Your day-to-day experience on the platform will not change at this time. Over time, we’re hoping to bring in some of eBay’s capabilities to make the platform even better, while keeping what makes Depop special. This is designed to be as seamless as possible, so there’s nothing you need to do. If anything changes, we’ll communicate these directly.

 

Is Depop being rebranded as eBay?

No. Depop will keep its distinct brand, culture, platform, and the experience you all know while getting access to eBay's tools and capabilities over time. You have helped create something truly special. Depop was born from community, and that has always been at the heart of everything we do. That is something we, and eBay, deeply value.

 

Will my Depop and eBay accounts be merged?

No. At this time, nothing changes for your day-to-day experience on our platform. The way you buy and sell, the platform tools you use, and the experience you’re used to will all remain in place. We're doing the work behind the scenes to make this transition as seamless as possible for you, and we're as committed as ever to giving you the service and experience you expect from us. As always, we will keep you posted as things evolve, and if anything changes, we’ll let you know.

 

Has anything changed about buying or selling on Depop?

No. There are currently no planned changes that would impact how you run your shop or buy from sellers. How you use Depop will not change at this time – the way you buy and sell, the platform tools you use, and the experience you’re used to will all remain in place, and we’ll continue to deliver the experience that you love. Over time, we’re hoping to bring in some of eBay’s capabilities like shipping solutions, personalization, and trusted experiences to make the platform even better, while keeping what makes Depop special.

 

Will any policies change?

As of now, we have no plans to change our policies. We will let you know about any future changes and updates.

 

Will fees change?

There are no planned changes to fees or payments at this time. We will let you know about any future changes.

 

Do I contact Depop or eBay if I need help?

We remain committed to maintaining the same high-quality service you’ve come to expect from Depop. As always, you can reach out to Depop’s support team for assistance.

 

What happens next?

With the transaction now complete, we're doing the work behind the scenes to make this transition as seamless as possible for you, and we're as committed as ever to giving you the service and experience you expect from us.

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