This article will cover everything you need to know about sending an offer and how it works as a seller!
If you’re looking for more information on how to make an offer as a buyer on an item you were looking to purchase, find more information here.
Sellers
The ‘Send offer’ feature increases your chances of selling and making it easier than ever to negotiate prices with your buyers.
How it works
- You can send an offer for an item to a potential buyer after they have liked the item
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Tap ‘Send offer’ from the notifications feed or product to let the buyer know the price you’re offering for the item. Depop also provides some suggested discounts and prices to help you decide.
- The buyer then has 24 hours to purchase the item at your offered price. If there’s no response within 24 hours, the offer expires.
Benefits
- Never miss out on interested buyers
- Negotiate a price that's right for you and them
- No more back and forth in chat and no more manual price changes
FAQs
When does an offer expire?
Offers expire 24 hours after they’re sent. This means the buyer has 24 hours to purchase your item at the price you have offered.
Can someone else buy the item I’ve sent an offer to a buyer for?
Yes, someone else can buy the item even if you’ve sent an offer for it. Other buyers can still purchase the item at its original price.
Can I change my offer after I’ve sent it?
No, currently you can’t change your offer while it’s pending review by the buyer. However, if your offer expires, you’ll be able to make a new one.
Does the offer price include shipping?
No, the offer you send does not include the shipping price. If your offer is accepted, the buyer will need to pay the shipping cost you’ve set on top of the agreed price.
Why can I not see ‘Send offer’ on some liked items?
- Currently you cannot send offers to users who are outside of your country - you might still be able to sell them the item for the listed price, if you have worldwide shipping enabled, but you cannot send an offer to them via the ‘Send offer’ button.
- You also can’t send offers on items that you have listed with multiple sizes.
How many times can I send an offer for an item?
You can only ever have one active offer per like – but you can send multiple offers on the same item at the same time to different buyers. However, if your offer expires, you’ll be able to send a new offer to the same user again.
Can I counter offer?
If the buyer has sent you a counter offer you can either accept this or send another counter offer back to the buyer directly from your Inbox.
Buyers
Our ‘Send Offer’ feature helps you get that item you love at a price that’s right for you and your seller.
How it works
- We’ll notify you when you receive an offer from a seller on an item you’ve liked
- You can directly purchase the item with the offered price or make a counter offer directly in your Inbox
- Offers expire 24 hours after they’re sent, so be quick!
- Not looking for offers? You can simply ignore them.
Benefits
- Get the item you love at a price that’s right for you
- No more back and forth in chat
- Negotiation made easier
FAQs
How will I be notified when I receive an offer?
You’ll receive a push notification (if you have notifications enabled) and an email letting you know you’ve received an offer. You can check all your offers by going to your Inbox.
When does an offer expire?
Offers expire 24 hours from the time they’re sent by the seller.
Can I turn off or ignore offers?
Offers are currently enabled for all buyers. You can ignore any offers that you don’t want to respond to, and all offers will expire after 24 hours but you can’t stop sellers from sending you offers on items you like.
Can I counter the offer?
To send a counter offer, go to your Inbox, tap ‘Counter’ and enter your counter price for the seller to review.
Does the offer price include shipping?
No, the offer price does not include the shipping price. If you accept the offer, or the seller accepts your counter offer, you will still need to pay a shipping cost on top of the agreed price.