How do I change my bank details?

How can I change my bank details?

To change your bank details:

  • Log into your account
  • Go to you My Depop > Settings > Depop Balance > Scroll down to your Payment settings

 

My new bank details aren't being accepted

  • Please make sure your profile country, billing address and currency are all set to the same country to avoid any issues
  • Ensure the details you are entering are correct (If you’re US user please ensure that you’re entering the account and routing number for a checking account rather than savings)

 

I have to wait to change my details 

For your security, we may temporarily block an account from making changes to the linked bank account.

If this has happened to you, we recommend waiting for the stated time frame to pass. However if you need to change your bank more urgently, please get in touch via the link below.

 

My details have been changed by someone else 

If you have been notified that your bank details have been changed and you don’t recognise this change, then please get in touch via this link so that we can help.

For more information on changing your password please follow this link here

 

Still having trouble?

1. Click here and report this to us

2. Select Selling > I have a payments related issue > I have a Depop Payments related issue > I want to change my bank account

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