How do I delete my Depop account?

If your account is deleted this is irreversible and all of your data will be permanently deleted.

You will need to ensure you have withdrawn any funds from your Depop Balance before your account can be closed, and have completed or refunded any outstanding sales. Not doing so may impact any Depop accounts you may open in the future. If you have any open disputes please ensure they are resolved before closing your account.

If you're an iOS you can request to delete your account via the app. Just head to My Depop, then My account. Choose Account details then scroll down to Delete account. You'll then be asked to choose the reason for deleting your account.

For Android users, we need to delete it for you. Just head to My Depop, then My account. Choose Profile then Delete account. You will be taken to our contact form, where you can let us know why you want to delete your account, and we'll process it for you.

If you're a Web user and wish to delete your Depop account, please send us a request from the email address associated with your Depop account, selecting Delete My Account, confirming your @username, and the reason for deleting your account.

 

Closing a Depop account on behalf of another user:

If you're looking to close a Depop account following the death of the account holder, please get in touch with us directly via the please request form. Please note, we are only able to action requests made from immediate family.

When getting in touch we will need you to provide proof of your relationship to the user, such as a driving licence or passport, along with proof of the account owner's death, such as a death certificate or a link to an obituary. Once we have this we will be able to proceed with the account closure for you.

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