We review and resolve as many instances of negative behaviour as possible but we still need your help to keep Depop safe and enjoyable for everyone.
We encourage everyone on Depop to remain friendly and fair when dealing with other users. If you have an issue with another user, report it to our Support team so we can review what happened. If something which is against our Community Guidelines has happened, we will take action on the infringement.
What is against the Depop Community Guidelines?
- Posting screenshots with negative or accusatory comments
- Commenting or sending private messages of an aggressive, offensive or harassing nature
- Responding to emails from Depop with aggressive or offensive language
- Any kind of abusive, intolerant or inappropriate behaviour
We have a zero tolerance policy when it comes to abuse and harassment. We take action against any users we see engaging in this behaviour; including permanent bans.
If you experience harassment or abuse from a user, please report them through the app. You can do this by going to their profile > tapping the three dots in the upper right hand corner > select Report.
You can also report via our Help Centre, select 'I’ve received an abusive message or comment from another user'. Please give us as much specific detail as possible so we can act quickly.