More options, same cover. If you buy through Depop Payments, you’re protected.
You’re covered if:
- You pay in-app using Depop Payments
- Your purchase is significantly not as described
- Your item doesn’t arrive
- You purchased a bundle but some of it is missing
The following aren't covered by Buyer Protection:
- Purchases made without using the BUY button
- Items that are as described but not as expected
- Your item arrived later than expected
- You change your mind on your purchase
If you agree a return with the seller, send the item using tracked shipping. If you do not send your item tracked, you will not be covered by Depop Protection.
Once the seller receives the item they will refund you.