Congratulations on your first Depop sale!
Here are a few important things to check before you send your item
If your buyer paid using Depop Payments then you can ship your item straight away, your payment is protected and will be shown in your balance within the Seller Hub. Find more information on Depop Payments and how payouts work.
If your buyer paid through PayPal, you need to confirm your PayPal account is fully verified before you arrange postage.
As a first time seller, it's important to ensure that your PayPal account is verified. PayPal may need you to add a funding source or confirm your email to be able to send you payments. Check which PayPal account you have linked to Depop and ensure this fully set up.
Before you arrange shipping for your item, check your PayPal account for your payment. Make sure that your payment has completed and the funds are visible in your PayPal balance. When you have confirmed this, you're ready to get your item shipped out.
You can read more about the verification process here.
Having a trouble locating your payment? Read here
Shipping - Use Tracked Postage
Once you're ready to ship your item out, always make sure that you send your items with tracked shipping so that you’re covered if anything should go wrong.
Have a look at our Shipping Guides: