My Account

Account Set Up

• Depop to join the Etsy family - FAQ
• Why does Depop need my date of birth?
• What is two-factor authentication (2FA) and how does it work on Depop
• What is Depop?
• Do I need to provide my email or phone number to sell an item?
• How old do I have to be to use Depop?
• See all 9 articles

Managing My Account

• Feedback on Depop
• How do I reset my password
• How do I change my username?
• I can't contact a user
• Why has my item been removed?
• How do I block another user?
• See all 10 articles

Account Access Issues

• I'm locked out of my account
• I forgot my password
• Why has my account been suspended?
• I received an email about a recent sign-in to Depop

Shipping

• Shipping Guide - US
• German Packaging Law (VerpackG) Obligations for Sellers
• EcoEnclose + Depop packaging FAQ
• Shipping Guide - UK
• Shipping Guide - AU
• Shipping Guide - Worldwide
• See all 11 articles

Payments

• Using Klarna on Depop in the United Kingdom
• Using Klarna on Depop in the United States
• Do I need to make a PayPal account to buy items?
• Learn more about how to set up Depop Payments
• Learn more about Depop Balance, top-up card and adjustments
• Learn more about how to stay protected as a seller
• See all 7 articles

Tools and Features

• Introducing the Debot - the Depop Virtual Assistant!
• Outfits Feed Policy
• Send Offer: How it works
• Vacation Mode: How it Works
• How Depop ranks search results and recommends listings
• Make Offer: How it Works
• See all 10 articles